Payment for the Service is carried out in a non-cash manner by one of the methods indicated on the Site, at the Customer’s choice, by crediting funds to the Contractor’s account.
When paying on the Site, VISA and MasterCard cards are accepted. Transfer of payments is carried out in accordance with the Rules of the Visa and MasterCard international payment systems, based on the principles of confidentiality and security of payment, using modern methods of verification, encryption and data transmission over closed communication channels. Regarding the rules and procedure for making payments using payment systems, the Customer is guided by the rules of the relevant payment systems and applies directly to the operators of the relevant payment systems for clarifications and consultations. The Contractor hereby reserves the right to provide informational support regarding the payment of Services using payment systems within the limits of his competences, however, nothing in this appendix obliges him to provide such informational support, to be responsible for the completeness of the information provided, or to bear other consequences of choosing a method of payment for services and// or payment system by the Customer.
To pay with a Visa or MasterCard bank card, the manager will send you a secure payment page for payment.
Payment for the order is made after redirecting to the bank’s secure payment page for entering bank card details. The connection to the payment page and the transfer of information are carried out in a secure mode using 3D Secure technology. On the page for entering bank card data, the Customer must enter bank card data: card number, cardholder name, card validity period, three-digit security code (CVV2 for VISA or CVC2 for MasterCard). All necessary data are printed on the card. The three-digit security code is the three digits on the back of the card. If the Customer’s bank supports MasterCard SecureCode, Verified by Visa technology for secure online payments, a special password may be required to make the payment.
The refund of funds paid by the Customer can be made in the following cases:
- The service was not provided due to the Contractor’s fault within the specified period;
- Before the start of the service, the customer sent a notice of termination of the Agreement and refund of funds.
A full or partial refund of funds paid by the Customer is carried out by the Contractor on the basis of a written statement from the Customer sent to the Contractor’s e-mail.
If the Customer withdraws from the Agreement before the Contractor provides online access to the course chosen by the Customer, the Contractor shall return 100% of the paid amount to the Customer.
If the Customer withdraws from the Agreement within 14 calendar days from the date the Contractor provides online access to the course chosen by the Customer, the Contractor shall return 50% of the paid amount to the Customer.
If the Customer withdraws from the Agreement after the expiration of 14 calendar days from the date on which the Contractor provides online access to the course chosen by the Customer, no refund will be made.
Refunds are made to the account from which the payment was made within 10 working days from the date of receipt of the Customer’s Application (the specific refund period depends on the bank that issued the Customer’s bank card).
When changing the Customer’s payment details, the Customer undertakes to indicate the bank details for the refund in the Application. If the Customer does not specify bank details, the Contractor is not responsible for the transfer of funds to the Customer’s payment details specified by the latter when paying for services.
Access to the course is terminated within one (one) working day from the date of receipt by the Contractor from the Customer of the Refund Application.
In case of questions, users can contact the support service. For payment by bank card and other issues related to the operation of the site, you can contact the email email@example.com